Selecting the proper flooring for your home is essential. This decision is paramount, as it will be the surface you are walking on in the many years to come, which means it must be durable, timeless, and attractive. Few options check all these boxes as well as hardwood flooring.
Installing, resurfacing, or restoring hardwood floors is also an investment, so when choosing between hardwood floor contractors in Portland, Oregon, you’ll want to be selective.
Ultimately, there’s no definitive way to know if you’ve gone with the best contractor for your hardwood flooring project until the job is done, but there are specific details you can look for that indicate you’re choosing a company that’s reputable and will get the job done as expected.
This is what you should look for before making your final decision:
Full-Service Hardwood Flooring Company
Not all companies that install hardwood floors are also adept at restoring older wood flooring, or even offer that service. However, even if you aren’t looking for this service, the added knowledge that company can provide you with will help you select the best option for your household.
For example, a full-service company will be best at knowing which types of wood are more likely to scratch and scuff, which shades and species are more likely to wear down first, and which one is the most resilient against kids, pets, moisture, and more.
You deserve a team of dedicated professionals who will take the extra time to provide you with their expertise and guide you in the best direction.
This is even truer if you’re looking to restore or refinish your hardwood flooring. While you might think the best way to have your wood floors looking like new is to request refinishing, you might really be better off with a restoration project.
Unless the company you select has experience in both and has a customer-focused approach, you may not be happy with the results once the job is complete.
Positive Online Reviews
Will good reviews guarantee a good outcome? No, but it will likely increase your odds. While no company is going to have a 100-percent-satisfaction record, when one can boast about its many satisfied customers, it’s worth taking note.
Similarly, negative reviews are important to read too. When choosing between hardwood floor contractors in Portland, Oregon, you may find that a company has nearly all positive reviews when it comes to water damage restoration but numerous complaints with staying on schedule for installations. Depending on the service you’re interested in, this could be a deciding factor as to whether or not this is the company for you.
Are online reviews a definitive source of excellence? Of course not, but they can be a great tiebreaker when deciding between two hardwood flooring contractors.
Proper Licensing & Insurance
All home contracting companies are required to meet specific state-mandated licensing and insurance requirements. Some even go beyond these requirements to ensure everyone is protected in the event of unforeseen circumstances.
Don’t hesitate to ask if the company you want to work with has the proper licenses and insurance. In fact, reputable companies will be glad that you asked and will gladly answer any questions you have on this topic.
This also shows that the company you’re interested in hiring isn’t just focused on itself and you, but also on its employees and their safety. This is a company with the right priorities and one that’s going to do the right thing by you when you choose to work together.
Clear, Educational Communication Style
When choosing between hardwood floor contractors in Portland, Oregon, you’ll come across a variety of personalities as you make your initial introductions. Take these first interactions into consideration.
When you called or emailed, was the company quick to connect with you, answer all your questions, explain the various services in detail, share which one might be best, and provide you with the information you needed to make an educated decision?
Or was it difficult to get ahold of someone, you felt rushed or unimportant, and you were left with more questions than answers?
These moments might seem unimportant, especially if the company came highly recommended or had excellent reviews, but it’s likely an indicator of how you can expect your communication to continue moving forward. While it might not be the sole deciding factor, it may play a big role when you’re whittling down your top choices.
Your Community Recommendations
Whose opinions do you trust? Your coworkers might be valuable resources, friends and acquaintances on Facebook might be a go-to for information, or maybe a relative knows everyone in town and is always tossing in her two cents.
While you might trust your relative the most, when looking for a hardwood floor contractor, spread your net wide. Ask around and see if the same few companies keep rolling off the tongue. If everyone you know, and even people you don’t, keep throwing out the same recommendation, this company is one you should place high on your list to vet for yourself.
No matter what others have to say, this is a personal decision and an investment you are making that will impact you for years to come. Don’t take it lightly and don’t rely on others alone. Trust your instincts and ask the right questions to determine which hardwood flooring company will best meet your needs.
It may take some time, but you’ll find a reputable, highly qualified contractor whose skills will wow you and leave you thankful for the time you put in before making a final decision.
Still looking for the right company in your neck of the woods? Go with Wall 2 Wall Hardwood Floors based here in Portland, Oregon.